Shipping policy

Shipping Policy

At GagaSport, we strive to deliver orders as quickly and smoothly as possible. Below are the details of our shipping process, including handling times, estimated delivery times, shipping costs, and tracking information.

1. Shipping destinations

We currently ship within the United States.

2. Handling time

Orders are processed within 1–2 business days, Monday through Friday, excluding holidays. Orders placed after 5:00 PM Eastern Time will begin processing on the next business day.

3. Transit time and shipping cost

  • Shipping method: Standard Shipping
  • Estimated transit time: 3–4 business days after shipment
  • Shipping cost: $5 USD
  • Estimated total delivery time, including handling: 4–6 business days

Delivery times are estimates and may be affected by carrier delays, severe weather, holidays, high order volumes, or incomplete shipping information.

4. Shipping carriers

We use multiple shipping carriers depending on the destination, package size, availability, and delivery requirements. Carriers may include UPS, USPS, FedEx, or another qualified delivery provider.

The carrier assigned to your order will be shown in your shipping confirmation email and tracking information.

5. Order tracking

Once your order has shipped, we will send a shipping confirmation email containing the tracking number and a link to track the package. Tracking information may take up to 24 hours to update after the carrier receives the shipment.

6. Address accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout. If you notice an error in your address, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

7. Delayed, lost, or damaged shipments

If your shipment is delayed, lost, or arrives damaged, contact us at info@gagasport.store with your order number and relevant details. We will review the situation and assist you with the available next steps.

8. Contact us

For questions about an order or shipment, contact us at:

  • Email: info@gagasport.store
  • Support hours: Monday through Friday, 9:00 AM–6:00 PM Eastern Time
  • Response time: Generally within one business day