Refund policy

Your operational reliability is paramount. If your equipment doesn't meet the standard, take advantage of our easy return and refund process.

1. Which products can be returned?

We only accept returns of new, unopened products. Clearance items cannot be returned.

2. Return period

Returns are accepted within 30 days of delivery.

3. Item condition requirements

To be eligible for a return, items must be unused, in their original packaging, with all tags and accessories included.

4. How to initiate a return

To initiate a return, please contact us at gaaaelectronic@gmail.com. with your order number. Once approved, we will send you return instructions. Please include your receipt or order confirmation and package the items securely.

5. Return shipping costs

Customers are responsible for return shipping unless the item is damaged or incorrect.

6. Refunds

Refunds are processed within 10 business days of receiving the return. They are issued to the original payment method. Shipping costs are non-refundable unless the return is due to an error on our part.

7. Exchanges

No exchanges are accepted at this time. To exchange an item, please return your original purchase and place a new order.

8. Contact information

If you have any questions about your returns, please contact us at  gaaaelectronic@gmail.com. We typically respond within 24 business hours. Our support team is available Monday through Friday, from 9:00 AM to 6:00 PM, to assist you.